What are the dates for the Live Online Reverse Expo?
The Reverse Expo sessions will be scheduled over three days:
- Tuesday, February 11th
- Wednesday, February 12th
- Thursday, February 13th
Session times will be 8:00 am – 5:00 pm (Central) each day. Please ensure your schedule is flexible for those three days as your appointments may be scheduled anywhere within the session times over those three days.
How does the Live Online Reverse Expo work?
Our Live Online Reverse Expo will facilitate 14 minute one-on-one meetings in a custom platform developed specifically to foster connections between providers and suppliers – click here for a sneak peek at our platform.
- Each meeting will be visible from your personal Live Online Reverse Expo dashboard.
- Participants will connect via webcam and will have the choice of utilizing computer audio or calling in from a phone.
- Information for the provider executive will be visible on the screen during each meeting, including Name, Job Title, Facility, City, State, GPO Affiliation and Licensed Beds; this information along with an email address and office phone number will be downloadable from your Live Online Reverse Expo dashboard.
- A field for notes will be available so you can make documentation as you go without leaving the meeting; the notes will be downloadable from your Live Online Reverse Expo dashboard – your notes are just for you and will not be shared with the provider at any time.
- A countdown timer will be visible during the entire meeting with emphasis prompts as it reaches 1 minute and again with 30 seconds remaining. At 0 seconds remaining, the meeting will end but you will be able to wrap up your notes and return to your Live Online Reverse Expo dashboard at your convenience to prepare for & join your next meeting.
How long is each meeting? What if I’m late, or I need more time?
Each meeting will be 14 minutes long. The time frame for each meeting will be enforced and a running countdown timer will be clearly visible during the entire meeting to help each participant keep track. Contact information will be shared to help you facilitate follow up conversations.
Please login to your personal Live Online Reverse Expo dashboard and join your meeting at least 5 minutes before your scheduled session to ensure you do not have trouble connecting or miss any of the requested time, as the 9 minute timer will begin promptly at the meeting start time even if you join the meeting late.
What if the provider I am scheduled to meet with does not show up? What if I miss a meeting?
Healthcare providers are some of the most in-demand professionals in our country right now. We will work diligently to ensure that each registered provider attends all of their scheduled Live Online Reverse Expo meetings, but we know that emergencies will occur and thank you in advance for your understanding when a provider does miss a meeting. Our plan is to ensure that each Supplier has ample meetings scheduled, anticipating that some of the scheduled meetings may be missed due to unforeseen events at the provider facilities, though we will work with each provider to reschedule any missed meetings if possible at a later time during the event. If you are unable to join a scheduled meeting, we will not be able to reschedule any of those.
What if I have an issue or need technical assistance?
The same standards of customer service apply to our live online conference as you have come to expect from our physical events. If you need assistance at any time, call 615-449-6234. Our staff will be on hand and immediately available to assist with any questions to make this as easy and successful as possible for you. No automated bots or third party call centers involved. We will be at your service when you need us.